About Us

About Us

Who Are We?

Feeling a Bit Uneasy About Letting a Stranger Into Your Home to Fix Your HVAC Problems?

We get it. We’re a certified team that installs air conditioners and furnaces. Our folks are trustworthy and tailor their services to your needs. They’re equipped with the latest tools to do the best job. So, relax! With us, you’re choosing peace of mind and comfort.


Ponce Heating and Cooling LLC was founded in 2020 by Eduardo Ponce. Since its inception, it has been serving the Northwest Indiana area with unparalleled dedication and expertise. Our company is renowned for its proficiency in handling HVAC projects of all sizes, consistently delivering high-quality work that exceeds our clients’ expectations. We take immense pride in our workmanship and are committed to providing excellent service at competitive prices.


Our team of skilled professionals ensures that every project we undertake is completed to the highest standards, on time, every time. We believe that our success lies in our attention to detail and our unwavering commitment to customer satisfaction. At Ponce Heating and Cooling, we understand that managing a project can be a daunting task. That’s why we take care of everything for you - from coordinating the various aspects of the project to handling all the bureaucratic oversight. We strive to make the process as smooth and hassle-free as possible for our clients.


Our comprehensive range of services is designed to meet all your HVAC needs. We guide our clients through each step of the process, ensuring they are well informed and confident in their decisions. Our goal is to provide a seamless experience from start to finish.


We invite you to get in touch with us at (219) 713-1556 or request a service. Our friendly and knowledgeable staff is always ready to assist you with any questions or concerns you may have. Experience the Ponce Heating and Cooling difference today - we look forward to serving you!

HVAC FAQs

  • What is HVAC?

    HVAC stands for Heating, Ventilation, and Air Conditioning. It’s a system used to regulate the temperature, humidity, and air quality in indoor spaces.

  • How does an Air Conditioner work?

    An air conditioner removes heat and moisture from an occupied space’s interior to improve the occupants’ comfort.

  • What is ENERGY STAR?

    ENERGY STAR is a program run by the US Environmental Protection Agency and the US Department of Energy that promotes energy efficiency.

  • What manufacturer makes the best air conditioners?

    The “best” manufacturer can vary based on your specific needs and budget. Some well-known manufacturers include American Standard, Carrier, Trane, and Lennox.

  • What are the benefits of air conditioning?

    Air conditioning can improve comfort levels, reduce humidity, improve air quality, and even improve sleep.

  • What is the average life of a system?

    The average lifespan of an HVAC system is between 15-20 years, but this can vary based on maintenance, usage, and the quality of the installation.

  • What is a Heat Pump?

    A heat pump is a device that transfers heat energy from a source of heat to what is called a thermal reservoir.

  • What is an Air Handler?

    An air handler, or air handling unit, is a device that regulates and circulates air as part of an HVAC system.

  • What is a BTU?

    BTU stands for British Thermal Unit, a unit of heat energy in the Imperial system.

  • What is SEER?

    SEER stands for Seasonal Energy Efficiency Ratio, which measures the efficiency of air conditioners.

  • How can I tell if my heating system is working efficiently?

    If your heating system is working efficiently, it should maintain a consistent temperature, provide good air quality, and not cause unusually high energy bills.

  • Should I repair or replace my system?

    This depends on the age of your system, the cost of repairs, and the potential energy savings of a new system.

  • What goes into installing a new system?

    Installing a new system involves choosing the right equipment, properly sizing the system, and professional installation to ensure efficiency and longevity.

  • What makes up a ductless mini-split system?

    A ductless mini-split system consists of an outdoor compressor/condenser and an indoor air-handling unit.

  • How does a ductless split system work?

    A ductless split system delivers air directly into different zones in your home instead of routing it through ducts first.

  • Can I install a ductless mini-split system myself?

    While it’s possible, it’s recommended to have a professional install it to ensure it’s done correctly and safely.

  • How noisy is a ductless mini split?

    Ductless mini splits are generally very quiet, much quieter than traditional HVAC systems.

  • Why do I blow fuses, or why does my circuit breaker trip for my AC system?

    This could be due to an overloading circuit, short circuit, or ground fault. A professional can help diagnose and fix the issue.

  • How do I reset my breaker when it has tripped off?

    To reset a tripped breaker, you typically need to switch it to the “off” position first, then switch it back to “on”.

  • When my air conditioner cycles on, I notice my lights blink. Is this normal?

    Some minor flickering can be normal when large appliances start-up, but if it’s excessive, you may want to consult with an electrician.

  • My smoke detector keeps chirping. What does this mean?

    A chirping smoke detector usually indicates a low battery. Try replacing the battery to see if that resolves the issue.

  • What are furnace Ratings?

    Furnace ratings refer to the efficiency of the furnace, typically measured in AFUE (Annual Fuel Utilization Efficiency).

  • What is Two-Stage Heating?

    Two-Stage heating means the furnace has two levels of heat output: high for cold winter days and low for milder days. Since the low setting is adequate to meet household heating demands 80% of the time, a two-stage unit runs for longer periods and provides more even heat distribution.

  • When should I replace my heating system?

    You should consider replacing your heating system if it’s more than 10-15 years old, requires frequent repairs, has inconsistent temperatures, or results in higher energy bills.

  • How do I know what type of heating system is right for me?

    The best heating system for your home depends on factors like whether you need to heat your entire home or just need supplemental heating, the climate region you live in, whether your home already has ductwork for a furnace or pipes for a boiler, and your budget.

  • Will my new furnace work differently than my old one?

    A new furnace may operate differently than an older one due to advancements in technology. Modern furnaces are designed to provide more even and efficient heating than past furnaces.

  • How often does my heating system need to be serviced?

    Heating systems should be serviced at least once a year, preferably in the fall before the cold season.

  • What is the purpose of a furnace filter?

    A furnace filter prevents impurities such as dust, hair, and debris from entering the furnace and the blower fan. It keeps your home’s air clean and helps extend the life of your furnace.

  • How do I determine which filter to buy for my particular furnace model?

    You can find the size of your furnace filter by checking the old air filter or measuring the air register or air filter slot. You can also try searching online if you know the model number of your furnace.

  • Do I have to use a filter that is manufactured by the same company that makes my furnace?

    No, you don’t have to use a filter that is manufactured by the same company that makes your furnace.

  • What is a high-efficiency filter, and do I need one if I have a high-efficiency furnace?

    High-Efficiency filters are designed to trap small particles from the air, improving indoor air quality. However, a filter with a high MERV rating can decrease your furnace’s efficiency by making it harder for air to flow through.

  • How often do I need to change my furnace filter?

    The general rule is to change a furnace filter at least once every 90 days, depending on your lifestyle and the type of furnace filter you choose.

  • What is a Thermostat?

    A thermostat is a device that automatically regulates temperature or activates it when the temperature reaches a certain point.

  • What are some types of Thermostats?

    There are several types of thermostats, including non-programmable thermostats, programmable thermostats, smart thermostats, and learning thermostats.

  • What is Indoor Air Quality?

    Indoor Air Quality (IAQ) refers to the air quality within and around buildings and structures, especially as it relates to the health and comfort of building occupants.

  • What is the difference between UV Air Purifiers and air filtration?

    UV air purifiers use ultraviolet light to kill airborne pathogens such as bacteria and viruses, while air filtration systems use filters to trap dust and other particles from the air.

  • What is Air Purification?

    Air purification is the process of removing contaminants from the air in a room to improve indoor air quality.

  • Do UV air purifiers produce increased ozone?

    Some UV air purifiers can produce increased levels of ozone, which can be harmful if inhaled in large amounts.

  • Is UV Light harmful?

    UV light can be harmful if exposed directly to the skin or eyes.

  • What maintenance does a UV Air Purifier require?

    The maintenance required for a UV air purifier typically involves replacing the UV-C light bulb annually and cleaning the unit as per manufacturer’s instructions.

  • What is a MERV Rating?

    MERV (Minimum Efficiency Reporting Value) rating is a measure of an air filter’s efficiency on a scale from 1-20. The higher the MERV rating, the better it filters small particles.

  • What does MERV mean?

    MERV stands for Minimum Efficiency Reporting Value.

  • What are the life expectancies of filters?

    The life expectancy of an air filter depends on its type and usage conditions but generally ranges from 30 days for basic fiberglass filters up to 6-12 months for pleated filters.

  • How often should I change my filter?

    Filters should be changed regularly based on their type and usage conditions, but generally every 30-90 days.

  • How do you change a filter?

    Changing an air filter typically involves turning off your HVAC system, removing the old filter, inserting the new one in the correct orientation, and turning your system back on.

  • Why do I need to change my filter?

    Regularly changing your air filter ensures optimal HVAC system performance, maintains good indoor air quality, and prolongs your system’s lifespan.

  • How often should I clean the filter?

    If you have a reusable filter, it should be cleaned at least once every 30 days.

  • Why is it important to have regular maintenance on my home comfort system?

    Regular maintenance on your home comfort system is important as it ensures optimal performance, prolongs its lifespan, prevents unexpected breakdowns, and maintains good indoor air quality.

  • What does the warranty cover?

    Warranty coverage varies by manufacturer but typically covers defects in materials or workmanship for a specified period after purchase.

HVAC Financing in NWI

Ease the Pain of Change

Changing your heating and cooling system is a big deal. It can be costly and cause some disruption at home. But don’t worry; Ponce Heating and Cooling offers financing options to help you pay for it over time. This means you can spread the cost, and it won’t hit your pocket all at once.


Make Your Choice on Comfort, Not Cost

Don’t worry about the initial cost or the idea of a high-efficiency system. Think of it as a long-term investment for your home and life quality. While you might want to choose the cheapest option, it might not be the most cost-effective in the long run. Consider all options Ponce Heating and Cooling offers, including upgrading to a high-efficiency air conditioner, heat pump, gas furnace or package system. Modern, high-efficiency HVAC systems can provide real benefits to your family, like better comfort and lower energy use, which can give you a good return on your investment.


The Reason for Investing in New HVAC Systems

Since your HVAC system was installed, energy efficiency tech has greatly improved indoor comfort systems. Performance standards (SEER and AFUE) have risen, and this trend is likely to continue. Innovations like variable-speed fans and advanced compressor and heat exchanger technology have ushered in a new era of HVAC operation with highly efficient air conditioners and heat pumps.


Investing in a high-efficiency indoor comfort system with higher performance ratings now can provide lasting comfort and energy savings. This foresight can benefit you for years to come.


Apply for Financing*

There are various financing options to make your new home comfort system affordable and suitable for almost any budget. At Ponce Heating and Cooling, we recommend applying through FTL Finance.


If you’re interested in experiencing the comfort of a high-efficiency home comfort system we installed, please click here to begin.

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Can’t find what you’re looking for? Simply call our friendly staff at 219-713-1556.

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